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Influent has over a dozen years of experience developing Business-to-Business and Business-to-Consumer call center outsourcing solutions for Fortune 1000 clients. Whether your goal is to interact with current customers or acquire new ones, we’re ready to help make the process smoother, easier and more profitable.
If you’re interested in having us handle inbound calls or initiate outbound interactions, if your customers speak English or Spanish, you can trust Influent to create a flexible outsourcing solution tailored to your needs. With eleven call centers in three countries, our over 2,300 employees are ready to prove why we’re one of the most respected leaders in the teleservices industry.
Call center outsourcing makes sense, let Influent show you how.
Influent is a leading provider of multi-lingual outsourced call center solutions. That might be a mouthful
to say, but it means a lot. It means we’ve helped businesses in a variety of industries positively connect with their customers in more innovative, results-driven and profitable ways. It means we work hard to create a positive experience between our customers and their customers each and every time a connection is made.
Telesales
* Customer Acquisition
* Licensed Insurance Agents
* Lead Generation
* Customer Retention
* First Party Collections
Customer Care
* Response Management
* Customer Relationship Management
* Tier 1 Technical Support
Business Process Outsourcing
* Data Entry
* Order Processing
Domestic Locations
* Dublin, OH (Global Headquarters)
* Dublin, OH (Domestic Quality Center)
* Lincoln, NE
* Marietta, OH
* New Philadelphia, OH
* Ottumwa, IA
* Quincy, IL
* Salyersville, KY
* Tiffin, OH
International Locations
* Ortigas Center, Philippines
* Makati City, Philippines
* Colo´n, Panama
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